Ocean Bay Resort & Spa Phu Quoc

Stunning, tranquil setting with a very photogenic pool and peaceful private beach. The water was very clean. I loved not having to pay for beach / deck chair access (unlike many other hotels that don't have their own beach). Warm and welcoming staff were able to assist on everything to ensure the stay was smooth running. They helped me arrange a very last minute island tour which was really seamless and fun to do. Food options were plentiful, both healthy and indulgent. The room service menu was also great. I was a bit concerned by the mosquito situation but there were barely any. The spa was wonderful (you could choose for either an in-spa or beach hut massage) and the therapist herself was very skilled.

We had the best experience at Ocean Bay Resort & Spa. We had great sunsets. All the rooms were beautifully designed and provided all the perks for a perfect comfortable stay. Check in and check out was a breeze with excellent customer service and the restaurant staff went above and beyond each night we dined at the resort restaurant. The only feedback which is not diminishing the overall experience is some of the beach umbrellas need to be replaced as they are rusty and faulty in parts and a flag to call waitstaff for cocktails by the beach. This will ensure increase in sales for sure.

We stayed at this hotel for the second time, and once again, we had a great experience. Villa Olang, located in a quiet part of the resort, offers a good degree of privacy and has its own pool. The private pool is a significant advantage; you can actually swim in it rather than just getting wet. Breakfasts were plentiful, and we found everything we needed. However, the best part of our stay was the hotel service. The manager, Mr. Trung, was exceptional and promptly resolved even the smallest issues. He often invited us for drinks, which was a lovely touch, and the beverages were excellent. When we experienced internet issues with the TV, they had a brand new one installed within 30 minutes. The fridge in the villa functioned perfectly, cooling efficiently unlike the ineffective fridges often found in hotel rooms. The air conditioning operated smoothly without any issues. Additionally, the internet connection facilitated seamless video streaming and TV watching.

Normally pictures of the places don’t really reflect reality. At Ocean Bay it is even more beautiful than what you expected when looking at the pictures.The beach, the pool, the sunsets were spectacular!

Spent 2 nights in this resort and what I can say is brilliant! The staff is so kind: the driver, the cleaners, the receptionist and the manager. Everyone is so kind and always greeting when they see you around. They also care about your stay and experience in Phu Quoc. The room I chose was the Bungalow which has both garden and partial sea views. The room was clean and had everything I need. The decoration and facilities of the room make you feel really close to the nature. There are heaps of beautiful spots in the resort to take pictures if you are interested. The breakfast is great too. I love the cleaners and the security guys, even they rarely talk to you but they always smile and try their best if you need help.